Privacy Policy
Last Updated: February 24, 2026
This Privacy Policy describes how Shaadi Jeevan Matrimony (developed by Viraj Soft Tech Solutions) collects, uses, and shares user information. By using this app, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Personal Details: Name, mobile number, contact details
- Profile Information: Profile Information: Uploaded photo, gender, age, preferences
- Communication Data: Messages, chats, and communications you send through our platform.
- Usage Data: Information about how you use our platform, including login history, search patterns, and interaction with profiles.
- Device Information: Basic device and usage data for analytics purposes
- Location Data: Geographic location information if you choose to share it.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and profile on our platform
- To connect you with potential matches
- To offer user support and improve services
- To facilitate communication between you and other users
- To provide customer support and respond to your inquiries
- To notify you about service updates and features
- To improve our services, platform functionality, and user experience
- To detect and prevent fraud, abuse, and security threats
- To comply with legal obligations and enforce our terms of service
- To analyze usage patterns and conduct research to enhance our matchmaking algorithms
3. Data Security
We implement robust security measures to protect your personal information:
- Encryption: We use industry-standard encryption protocols to secure data transmission
- Secure Storage: Your data is stored in secure servers with access controls
- Access Control: Only authorized personnel have access to your personal information
- Regular Audits: We conduct regular security audits to identify and address vulnerabilities
- Privacy Controls: You can control the visibility of your profile and personal information through our privacy settings
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your data only under the following circumstances:
- With Your Consent: We share your profile information with other users when you express interest or when they view your profile based on matching criteria.
- Service Providers: Your data may be shared with trusted third-party services (e.g., Firebase, analytics platforms) to operate, analyze, and improve the app.
- Legal Requirements: We may disclose your information if required by law, legal process, court order, or government regulation.
- Safety and Security: We may share information to protect the rights, property, or safety of our users, the platform, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business continuity process.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze how you use our platform
- Improve our services and user experience
- Provide personalized content and recommendations
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can access and review your personal information at any time
- Correction: You can update or correct your profile information
- Deletion: You can request deletion of your account and personal information
- Privacy Settings: You can control who can view your profile and contact information
- Communication Preferences: You can opt-out of promotional emails and notifications
- Data Portability: You can request a copy of your data in a portable format
To exercise these rights, please contact us using the contact information provided below.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or security purposes.
8. Children's Privacy
Our platform is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
